Last Updated: June 13, 2025

Thank you for visiting Vortex LED Wall (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit https://vortexledwall.com (“Website”).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any details you submit via contact forms or live chat.

• Automatically Collected Data: IP address, browser type, operating system, referring pages, and on-site behavior. We may use cookies or similar technologies for analytics and performance.

• Device Information: Device type, screen size, and interaction patterns.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide support

• Process project requests or consultations

• Analyze traffic and improve the Website

• Communicate marketing offers (with consent)

• Comply with legal obligations

3. Sharing Your Information

We do not sell or trade your personal information. We may share your data with service providers for:

• Website hosting and performance

• Customer relationship management (CRM)

• Analytics and advertising (e.g., Google Analytics)

These partners are contractually obligated to protect your information and may only use it to perform services on our behalf.

We may also disclose your information:

• If required by law or legal process

• To protect our rights, property, or users

4. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Needed for core site functionality

• Analytics Cookies: Help us understand traffic and engagement

• Marketing Cookies: Enable personalized ads and remarketing

You can control cookies via your browser settings.

5. Data Security

We use technical and organizational safeguards to protect your information. However, no system is entirely secure. By using our Website, you acknowledge this risk.

6. Your Rights

Depending on your location, you may request to:

• Access or correct your personal data

• Delete your personal information

• Opt out of marketing communications

• Restrict how we use your data

To exercise these rights, contact us using the information below.

7. External Links

Our Website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from children. If we discover that a child under 13 has submitted data, we will delete it immediately.

9. Sensitive Data

We do not intentionally collect sensitive personal information, such as Social Security numbers, financial account information, health data, or biometric identifiers. If we ever need to collect such information, we will obtain explicit consent and comply with applicable laws, including Florida’s Digital Bill of Rights (FLDBOR).

10. Data Breach Notification (Florida Residents)

In the event of a data breach involving personal information:

• We will notify affected individuals as soon as possible, and no later than 30 days after discovery (with up to a 15-day extension as allowed by Florida law).

• If the breach affects 500 or more Florida residents, we will notify the Florida Attorney General’s Office.

• If more than 1,000 individuals are affected, we will notify credit reporting agencies as required by law.

11. California Privacy Notice (CalOPPA Compliance)

If you are a California resident, this Privacy Policy complies with the California Online Privacy Protection Act (CalOPPA). This includes:

• Displaying this Policy prominently on our Website

• Listing the “Last Updated” date at the top

• Providing mechanisms to review or request deletion of your data

12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida. By using our Website, you agree that any legal matters will be handled exclusively in the state or federal courts located in Florida.

13. Changes to This Policy

We may revise this Policy from time to time. Updates will be posted here with the new “Last Updated” date. Continued use of our Website implies acceptance of the updated policy.

14. Contact Us

If you have questions or requests related to this Privacy Policy, please contact:

Vortex LED Wall LLC
Orlando, Florida, United States
Email: info@vortexledwall
Phone: +1 (305) 848-9363